Do you ship to the United States and Europe?
Yes, we currently ship to the United States, Spain, and selected European countries.

Are your products handmade?
Yes. Every Maison Floréa Atelier piece is handcrafted, so small variations may occur. This makes each piece unique.

Do you offer personalized wedding favors?
Yes. We offer personalized tags, ribbons, packaging, and custom details for weddings and events.

What is the minimum order for wedding favors?
Our minimum order for wedding favors and wholesale pieces is usually 20 units.

How long does production take?
Processing time depends on the quantity and design. Standard orders usually take 2–5 business days, while custom or wholesale orders may require additional time.

Can I request a custom order?
Yes. Please contact us with your idea, quantity, event date, and shipping destination.

Do you accept returns?
Because our products are handmade and many are personalized, we do not accept returns on custom, wedding, or wholesale orders. If your order arrives damaged, please contact us within 48 hours.